Effective Date: June 10, 2025

HomeStrats.com ("HomeStrats," “we,” “our,” or “us”) is committed to protecting your privacy and ensuring transparency when it comes to how we collect, use, and safeguard your information via mobile communication. This Mobile Privacy Policy supplements our main Privacy Policy and applies specifically to users who engage with our mobile communications, including SMS (text messaging), voice calls, and mobile web interactions.

This policy outlines how we manage mobile data, protect your personal information, and honor your communication preferences.

1. Scope of This Mobile Privacy Policy

This Mobile Privacy Policy governs all mobile-specific activities and data collection conducted by HomeStrats.com, including:

• SMS/text messaging programs

• Voice call communications

• Mobile web interactions

• Short codes and long codes operated by or on behalf of HomeStrats

• Consent-based opt-in programs for property notifications, reminders, and service-related communications

This policy applies to all users who interact with HomeStrats.com through mobile devices, regardless of mobile carrier or device type.

2. Types of Mobile Information We Collect

When you opt-in to receive mobile communications from us, we may collect the following types of information:

• Your mobile phone number

• Device type and operating system

• Timestamp and delivery status of messages sent or received

• Interactions with our SMS messages (e.g., whether a link was clicked)

• Communication preferences (e.g., preferred time of contact, opt-in/opt-out status)

• Responses to messages you send to us via SMS

We do not collect geolocation data, financial data, or biometric information through mobile channels.

3. How We Use Mobile Information

We use the information collected through mobile channels strictly for the following purposes:

• To deliver property updates, rent-to-own listings, or application status

• To confirm receipt of forms or inquiries submitted via the HomeStrats website

• To provide reminders or important service-related alerts (e.g., appointment confirmations)

• To respond to customer support inquiries

• To improve message delivery, reduce bounce rates, and manage frequency preferences

We do not use your mobile information for third-party advertising or cross-promotional campaigns.

4. Consent and Opt-In Requirements

HomeStrats.com adheres strictly to consent-based messaging. By submitting your mobile number through our website or form, you agree to receive SMS or voice messages related to our rent-to-own home services.

Consent is obtained through:

• A web form checkbox with clear language

• Text-based opt-in via a unique keyword to a designated number

• Express verbal or written permission via customer service channels

We do not imply consent or infer opt-in status from unrelated communications.

5. Message Frequency and Content Types

When you opt in to HomeStrats.com’s mobile program, you can expect to receive up to five (5) messages per month, including:

• Property availability alerts

• Status updates on your application or inquiry

• Customer support responses

• Service changes or critical notifications

• Reminders and follow-up inquiries

We strive to keep all content relevant, timely, and non-intrusive. You will not receive general advertisements or promotions unless you specifically consent to such notifications.

6. Standard Messaging and Data Rates

Please be advised that:

• Message and data rates may apply based on your carrier’s plan

• HomeStrats.com is not responsible for any charges incurred due to mobile communications

• All costs are your responsibility as the recipient of the messages

• We recommend checking with your wireless carrier for details about your plan

These charges apply whether or not you read the message, so please manage your subscription preferences responsibly.

7. Help and Support for Mobile Programs

If you need assistance with our mobile communications, you may:

• Reply HELP at any time to receive automated support instructions

• Email us at support@homestrats.com

• Call our support line at (888) 780-8960

We respond to most inquiries within 1–2 business days and will do our best to resolve your issue promptly.

8. Opting Out of Mobile Communications

You have the right to opt out of mobile messages at any time. To stop receiving SMS from HomeStrats:

• Text STOP, QUIT, END, CANCEL, or UNSUBSCRIBE to the number you received messages from

• Contact customer service at support@homestrats.com with your opt-out request

• Call us directly at (888) 780-8960 to process the request manually

Opt-out requests are processed promptly and automatically remove your number from our messaging platform.

9. No Sharing or Selling of Mobile Information

We maintain a strict No Sharing, No Selling policy regarding mobile information:

• No mobile information will be shared with or sold to third parties

• No mobile information will be shared with affiliates for marketing/promotional purposes

• We do not express or imply to any outside party that you have provided opt-in consent

Your trust is important to us, and your mobile data is protected with the same standards as your personal data.

10. Data Security for Mobile Interactions

We implement technical and organizational measures to protect the mobile information we collect. These include:

• Encrypted transmission of data

• Secure storage systems with restricted access

• Regular audits and vulnerability assessments of our messaging platforms

• Strict third-party vendor agreements when using delivery services or mobile APIs

Despite our efforts, no mobile transmission is 100% secure. We encourage users to report any suspicious activity immediately.

11. Children’s Mobile Privacy

Our mobile services are not intended for individuals under the age of 18. We do not knowingly solicit or collect mobile information from minors. If we learn that a minor has interacted with our mobile services, we will delete the associated data promptly.

Parents or guardians with concerns may contact us directly for data removal.

12. Changes to This Mobile Privacy Policy

We may update this Mobile Privacy Policy to reflect new technologies, legal requirements, or changes in our messaging program. Updates will be posted on this page with a revised “Effective Date.”

We recommend reviewing this policy periodically to stay informed about how we handle mobile communications.

Contact Information
For questions, comments, or concerns related to this Mobile Privacy Policy, you may contact us at:

HomeStrats.com
3218 Fannin Rd #1029
Melissa, TX 75454
Phone: (888) 780-8960
Email: support@homestrats.com

By using our mobile services, you acknowledge and accept the practices described in this Mobile Privacy Policy.